Games88's Privacy Policy
Your Data Is Safe With Us

When you register and use our services at Games88, we collect various types of information. This data is used to protect your account and improve the quality of our services.

Under Games88's privacy policy, we collect the following types of information:

Some information is collected automatically when you use the Games88 platform, including your device's IP address, browser type, and operating system details.

Games88 uses collected data only for specific, defined purposes. Every use case is clearly stated in our privacy policy.

• Account Management: Your information is used during registration, login, and account verification.
• Financial Transactions: Payment details are required to process deposits, withdrawals, and bonus distributions.
• Customer Support: Your information is used to troubleshoot issues and provide support.
• Security Assurance: Data is analyzed to detect fraud and protect your account.
• Promotional Communications: Offers and updates are sent with your consent. You can unsubscribe at any time.
• Legal Compliance: Data is retained as required to comply with the rules of the Licensing Authority.
• Service Improvement: User experience data is analyzed to further improve the Games88 platform.

Games88 stores your data on secure servers. How long we retain it depends on the type of information and applicable legal requirements, as outlined in our privacy policy.

• Account Information: Retained for the duration of active account use and for up to 5 years after closure.
• Financial Transactions: Retained for a minimum of 7 years as required by law.
• Contact Records: Support tickets and chat logs are retained for up to 3 years.
• Log Files: System logs are typically retained for up to 12 months.
• Cookie Data: Automatically deleted at the end of a session or after a set period, depending on the type.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Games88 shares information with third parties only under a strict privacy policy, and only to the extent necessary to operate our services.

• Payment Processors: Approved payment gateways including bKash and Nagad receive the information needed to process transactions. They operate under their own privacy policies.
• Technology Partners: Game providers and software companies receive only the limited data essential to operate their services.
• Law Enforcement: Information may be disclosed to authorities in response to a court order or legal obligation.
• Licensing Authority: Required information is shared for audits and reviews by regulatory authorities.

Games88 uses cookies on its website and app. Cookies are small text files stored on your device that help improve the quality of our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some Games88 services to not function properly.

Games88 applies industry-leading security measures to protect your data. Data security is one of the core pillars of our privacy policy.

• TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Anti-Fraud System: An automated fraud detection system identifies suspicious activity.
• Restricted Access: Only authorized personnel may access user data.

Under Games88's privacy policy, you have certain important rights over your own data. Contact our support team at any time to exercise these rights.

• Right to Access: You can request a full summary of the information Games88 holds about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the use of your data be restricted for specific reasons.
• Data Portability: You can receive your data in a standard portable format.
• Right to Object: You may opt out of your data being used for marketing purposes.

Games88 typically responds to rights requests within 30 business days of receipt. For complex cases, this period may be extended to 60 days.

Games88 strictly prohibits use of the platform by anyone under 18. Child protection is an essential part of our privacy policy.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• Age verification documents are checked during the KYC process.
• If an underage account is identified, it will be immediately closed and any collected data will be deleted.
• Games88 does not knowingly collect personal information from children.

Games88 may update this privacy policy from time to time. We will notify you of any significant changes.

• Notifications will be sent via email or through the platform for any significant changes.
• The date of each revision will be noted at the top of the page.
• Continued use of Games88 after any changes takes effect will be considered acceptance of the updated policy.
• If you object to any policy changes, you may request that your account be closed.

The latest version of this privacy policy will always be available on this page. We recommend reviewing it regularly.

If you have any questions or concerns about Games88's privacy policy, please get in touch. Our data protection team is always ready to help.